A software program concern led to over 1,700 reported Verizon outages throughout the Chicago space Saturday, with tens of hundreds extra nationwide.
In response to the web site Downdetector, stories of Verizon outages throughout Chicago started round 11:30 a.m. Saturday. By 2:30 p.m., a spike of greater than 1,760 outages had been reported within the Chicago space, the webpage confirmed.
Nationwide, greater than 10,000 Verizon outages had been reported as of 1:40 p.m. based on Downdecector. By 2:40 p.m., that quantity had ballooned to greater than 23,000, the positioning confirmed.
A spokesperson for Verizon mentioned the corporate was “conscious of a software program concern impacting wi-fi service for some prospects.”
“Our engineers are engaged and we’re working rapidly to establish and remedy the problem,” the spokesperson mentioned round 4 p.m. Saturday.
Verizon prospects ought to go to the Verify Community Standing web page for updates on service, the corporate mentioned.
An outage map from Downdetector Saturday confirmed Verizon outages throughout a number of different cities, together with Minneapolis, Miami, Atlanta, Cincinnati and Los Angeles.
Customers on Downdetector left feedback saying their telephones had been displaying no service and “SOS” mode on-and-off.